A maximum of 3 files with a maximum size of 4 MByte each can be added to the support request. All added files must have different names. Only files with the following file name extensions are permitted: *ppt,*pptx,*xls,*xlsx,*doc,*docx,*zip,*gz,*gzip,*png,*jpg,*jpeg,*gif,*pdf,*txt,*rtf,*msg,*htm,*html,*xml